Industry

UniFi for Healthcare

Secure, reliable network solutions for medical practices, clinics and hospitals.

Typical Challenges

What businesses in this industry deal with.

Data Security & Compliance

Patient data requires strict network separation and GDPR compliance – compromises are not acceptable.

Full WiFi Coverage

Medical devices and mobile staff need a stable, uninterrupted connection throughout the entire building.

High Availability

In healthcare, a network outage can have serious consequences – fault tolerance is non-negotiable.

Our UniFi Solution

  • Strict VLAN segmentation: patient, staff and medical device networks cleanly separated
  • Redundant access points for seamless coverage on all floors
  • UniFi Protect for entrance, waiting areas and medication storage
  • Central management without an in-house IT department
  • Guest network with captive portal for patients and visitors
  • UniFi Access for access control to medication stores and restricted areas
  • UniFi Drive for local, GDPR-compliant storage of sensitive patient data

Recommended Solutions

UniFi Network

Secure segmentation and professional WiFi coverage throughout the building.

UniFi Protect

Video surveillance for entrances, waiting areas and storage rooms.

Support & Maintenance

Proactive monitoring and fast response times for critical infrastructure.

Typical Setup

Product Quantity Purpose
UniFi Cloud Gateway Ultra 1 Central firewall and VLAN management
UniFi Switch Pro 24 PoE 1 PoE power for all access points and cameras
UniFi U7 Pro 4 WiFi coverage in treatment rooms and reception
UniFi G5 Turret Ultra 2 Video surveillance for entrance and medication storage
UniFi Access Reader G2 1 Access control for medication storage
UniFi Access Hub 1 Access control management

Typical Project

Medical Practice with 5 Treatment Rooms

Situation

A group practice in Zurich with 3 doctors, 4 medical assistants and 5 treatment rooms had an outdated consumer WiFi setup. Patient data was running on the same network as guest WiFi -- a GDPR risk. Connection drops while using the practice information system (PIS) caused daily frustration.

Solution

Digital Runners installed a UniFi Cloud Gateway Ultra as the central firewall, a Switch Pro 24 PoE for structured cabling, and 4 U7 Pro access points -- one per treatment room and one in the reception area. Three VLANs were configured: medical devices, staff and guest WiFi. Two G5 Turret Ultra cameras secure the entrance and medication storage.

Result

The practice now has a fully GDPR-compliant network with stable WiFi coverage in every room. The PIS runs without interruptions, and patients use a secure, separated guest WiFi. The investment was approximately CHF 4,500 including installation.

Frequently Asked Questions

How is WiFi in a medical practice secured in compliance with GDPR?
Through strict VLAN segmentation, patient, staff and device networks are separated from each other. This prevents patient data from being intercepted via the guest WiFi. Additionally, WPA3 encryption ensures secure connections.
Do I need my own IT department for UniFi?
No. UniFi can be managed centrally via a simple web interface. Digital Runners handles the setup and provides ongoing support, so no in-house IT department is needed.
What happens during a network outage in a clinic?
With redundant access points and automatic failover, the network remains available even when individual components fail. Our proactive monitoring detects issues before they have an impact.
What are the costs for a UniFi network in a medical practice?
For a typical practice with 3-5 treatment rooms, the investment ranges between CHF 3,500 and CHF 6,000 including hardware and installation. Ongoing maintenance and support costs can optionally be added as a service contract.
How long does installation take in an operating practice?
Typically, the complete installation can be carried out over a weekend or outside consultation hours. Preparation (planning, configuration) is done in advance, minimising downtime.

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