Digital Runners
Industry

UniFi for Retail

Reliable network infrastructure for shops, retail chains and shopping centres.

Typical Challenges

What businesses in this industry deal with.

POS Systems Must Stay Online

A network outage at the checkout directly means lost revenue – 100% availability is a must.

Customer WiFi & In-Store Marketing

Modern retail relies on customer WiFi for loyalty programmes and digital in-store experiences.

Multiple Locations

Retail chains need a centrally managed, consistent network across all sites.

Our UniFi Solution

  • Highly available, redundant network for point-of-sale (POS) systems
  • UniFi Hotspot Portal for customer WiFi and loyalty programme integration
  • VLAN segmentation: POS network, customer WiFi and back office separated
  • Central management of multiple locations from a single dashboard
  • UniFi Protect for entrance, checkout and storage areas
  • UniFi Access for back office and storage – only authorised staff gain entry

Recommended Solutions

UniFi Network

Highly available network for retail environments – including multi-site chains.

UniFi Protect

Video surveillance for entrances, checkout areas and storage.

Support & Maintenance

Fast response to outages -- so sales keep running.

Typical Setup

Product Quantity Purpose
UniFi Cloud Gateway Ultra 3 One gateway per store
UniFi Switch Pro 24 PoE 3 Structured cabling per location
UniFi U7 Pro Max 8 High-density WiFi across sales floors
UniFi AI Theta 3 AI camera with people counting per store
UniFi G5 Turret Ultra 6 Video surveillance for checkout and storage
UniFi Access Reader G2 3 Access control for storage per store

Typical Project

Fashion Chain with 3 Stores in German-Speaking Switzerland

Situation

A Swiss fashion chain with 3 stores in Zurich, Basel and Bern had different network solutions at each location. IT was managed by various local providers, leading to inconsistent configurations and frequent POS issues. A unified customer WiFi with loyalty programme integration was missing.

Solution

Digital Runners standardised all 3 locations with a UniFi Cloud Gateway Ultra, a Switch Pro 24 PoE and 2-3 U7 Pro Max access points each. Three VLANs separate the POS network, customer WiFi and back office. A central dashboard enables management of all stores. UniFi AI Theta cameras with people counting monitor entrances and sales floors.

Result

All 3 stores now run on a unified platform. POS outages are a thing of the past, and customer WiFi with loyalty programme integration boosts customer retention. IT costs dropped by 40%. Total investment: approximately CHF 14,000 for all 3 locations.

Related Blog Articles

UniFi G6 Entry: Video Doorbell with Face Recognition, License Plate Detection, and Access Control

The UniFi G6 Entry is Ubiquiti's first doorbell with integrated face recognition and license plate detection. It works simultaneously as a UniFi Protect camera and a UniFi Access reader with NFC, Face Unlock, and Apple/Google Wallet.

UniFi Protect 7.0: Firmware Rollback, Tag Manager, and Custom Layouts

UniFi Protect 7.0 introduces firmware rollback, custom camera layouts, Tag Manager, motion paths, and image-based search. All new features and bug fixes at a glance.

UniFi Protect vs Consumer Cameras: What Really Makes the Difference

Cheap IP cameras from online retailers look tempting – but they come with hidden costs. Why professional video surveillance with UniFi Protect is the better choice for businesses.

Frequently Asked Questions

What happens if the network at the checkout fails?
With redundant network architecture and automatic failover, the POS system stays online even during a partial outage. Our proactive monitoring detects problems before they affect operations.
Can multiple store locations be managed centrally?
Yes. Via the UniFi Dashboard, all locations can be centrally monitored and configured – including updates, network changes and security settings.
How can customer WiFi be used for marketing?
With the UniFi Hotspot Portal, customers log in via a branded page. Loyalty programmes, special offers or social media logins can be integrated there.
What does network standardisation cost for a small retail chain?
For 3-5 stores, the investment typically ranges between CHF 12,000 and CHF 25,000, depending on sales floor sizes and number of cameras. The long-term savings from central management and fewer outages usually exceed the investment within 18 months.
Can UniFi measure customer footfall in my store?
Yes. With UniFi AI Theta cameras and the integrated people counting feature, you can analyse visitor frequency per store, day and hour. This data helps with staff planning and evaluating marketing campaigns.

Ready for your UniFi solution?

Contact us for a no-obligation consultation. We will find the optimal solution for your industry.

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